Shipping Policy

Last updated: July 23, 2026

Thank you for shopping with Glide Soccer! We are committed to delivering your hover soccer ball quickly and efficiently. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery times are typically 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.

4. International Shipping

We offer international shipping to many countries. Estimated delivery times for international orders are typically 10-25 business days from the date of shipment, depending on the destination country and customs processing.

Please note: International orders may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can use this tracking number to monitor the status of your shipment directly on the carrier's website.

6. Shipping Delays

While we strive to meet the estimated delivery times, Glide Soccer is not responsible for delays caused by shipping carriers, unforeseen weather conditions, customs processing, or other factors beyond our control. We appreciate your understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments will be sent via USPS only, regardless of other carrier options that may appear at checkout.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@glidesoccer.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.

9. Restricted Countries

We do not ship to countries that are subject to U.S. sanctions or trade restrictions. If your country is on such a list, your order will be canceled and refunded.